Farmington Gardens wants you to be successful. Should you have questions or concerns about your plants, our staff is here to help. Call, email, or come in and let our experts give you the answers you need.

(503) 649-4568
info@farmingtongardens.com

Out of Area Delivered Items:
If you receive an item that was damaged during shipping, or has other issues upon arrival, please email us within 3 days of delivery.  Include a detailed explanation of the problem, a photo of the plant showing the problem, and your order number.  After an assessment is made, a store credit or replacement may be sent.  There are no other guarantees thereafter.

All sales are FINAL on: 
Annuals
Beneficial Insects
Bonsai Plants
Bulbs
Bulk Products
Discounted Items (Includes ANY item sold with a discounted or special sale price)
Floral
Food & Beverages
Gift Cards
Hanging Baskets
Holiday Items
Houseplants
Plant Material (Any plant material that is not hardy to our USDA Zone 8b or below)
Potted Plants
Produce
Seeds
Services (Includes delivery, installations, design, consultation, shipping, and floral services)
Special Orders
Vegetables

ALL returns must be accompanied with product and receipt to receive a refund.

Product that is not plant material must be in same condition as sold.

Refunds are ONLY accepted up to 30 DAYS after purchase.

Returns will be given via credit card or store credit. WE DO NOT GIVE CASH BACK.

All replacements are FINAL (no refunds of previously returned items or replacements).

Rewards points earned or redeemed in original purchase will be adjusted upon return.

Farmington Gardens reserves the right to revoke our guarantee and return policy in cases of intentional misuse of this policy, as determined by Farmington Gardens management.